TERMS OF SERVICE
TERMS OF SERVICE
Last updated: Today
Welcome to Audrey & Co.
These Terms of Service apply when you visit audreyandcomanhattan.com, use our website, or purchase products from us.
Audrey & Co. is the store name used by [INSERT OFFICIAL LEGAL BUSINESS NAME]. References to Audrey & Co., we, us, or our mean the business operating this online store.
By accessing our website or placing an order, you agree to these Terms of Service and the policies referenced below. If you do not agree with these terms, please do not use our website.
ONLINE STORE TERMS
By using this website, you confirm that you are at least the legal age of majority where you live. If you are under the age of majority, you confirm that you have permission from a parent or legal guardian.
You may not use our website or products for any unlawful, fraudulent, or unauthorized purpose. You must not violate any applicable federal, state, local, or international law while using our services.
GENERAL CONDITIONS
We may refuse service, restrict access, or cancel an order when reasonably necessary to protect our customers, website, payment providers, or business.
We may update, suspend, or discontinue parts of the website when necessary. We are not responsible if the website is temporarily unavailable because of maintenance, technical problems, service provider interruptions, or circumstances outside our reasonable control.
PRODUCT INFORMATION
We make reasonable efforts to present our products clearly and accurately.
Product descriptions, measurements, colors, sizes, photographs, materials, and other details are provided for general guidance. Colors and textures may appear slightly different depending on your device, screen settings, and lighting.
Because sizing may vary between products and suppliers, please review the size information shown on each product page before ordering.
We may update product information, prices, photographs, or availability when necessary. Changes will not affect an order that has already been accepted unless we contact you about an error.
PRODUCT AVAILABILITY
Products are subject to availability. An item placed in your shopping cart is not reserved until your order has been completed and accepted.
If a product becomes unavailable after you place an order, we will contact you. We may offer a suitable alternative, allow you to wait for the product, or cancel the unavailable item and issue a refund.
PRICES, TAXES, AND PROMOTIONS
Prices are displayed in United States dollars unless another currency is clearly shown.
Applicable sales taxes and any additional charges will be displayed during checkout when required.
We may change prices and promotions at any time before an order is placed. Anniversary Sale discounts and other promotions are subject to the conditions displayed with the offer.
Unless stated otherwise, promotional offers cannot be applied to previous purchases or exchanged for cash.
We reserve the right to correct obvious pricing, discount, product information, or availability errors.
If an error affects your order, we may contact you to confirm the corrected information. You may accept the correction or cancel the affected item for a refund. We will not charge a corrected amount without your authorization.
ORDERS
When placing an order, you agree to provide current, complete, and accurate information.
After placing your order, you should receive an order confirmation by email. This confirms that we received your order, but it does not guarantee final acceptance.
An order may require additional review because of payment authorization, product availability, address information, unusual activity, or suspected fraud.
We may limit quantities when reasonably necessary, including orders that appear to be placed for unauthorized resale.
REFUSAL OR CANCELLATION OF ORDERS
We may refuse, limit, or cancel an order for reasons including:
• Incomplete or incorrect customer information
• Payment authorization problems
• Suspected fraud or unauthorized activity
• Product availability problems
• Obvious pricing or listing errors
• Delivery restrictions
• Unusual order quantities or activity
• Violation of these Terms of Service
If we cancel an order after payment has been collected, we will issue the appropriate refund to the original payment method.
SHIPPING AND DELIVERY
Order processing and delivery times are described in our Shipping Policy:
audreyandcomanhattan.com/policies/shipping-policy
Some Audrey & Co. products may ship directly from fulfillment partners or suppliers located outside the United States, including China.
Delivery dates are estimates and may be affected by carriers, customs inspections, severe weather, federal holidays, high order volumes, or other circumstances outside our reasonable control.
If we cannot ship within the promised period, we will contact you and provide the options required under applicable law.
RETURNS, REFUNDS, AND EXCHANGES
Returns, refunds, and exchanges are handled according to our Return and Refund Policy:
audreyandcomanhattan.com/policies/refund-policy
Our 30 Day Money Back Guarantee is subject to the eligibility requirements, return conditions, exclusions, and instructions stated in that policy.
Nothing in these Terms of Service limits any consumer rights that cannot legally be limited or excluded.
PAYMENTS
We accept the secure payment methods displayed during checkout. Available options may include major credit cards, Apple Pay, Google Pay, Shop Pay, and other approved payment services.
By submitting payment information, you confirm that:
• The information provided is accurate
• You are authorized to use the selected payment method
• You authorize us and our payment providers to charge the order total
• You are responsible for applicable taxes and charges displayed at checkout
Payment authorization does not guarantee that an order will be accepted.
CUSTOMER ACCOUNTS
If you create an account, you are responsible for keeping your login information confidential and secure.
Please notify us if you believe your account has been accessed without permission. We are not responsible for losses caused by your failure to protect your login information, except where responsibility cannot legally be excluded.
WEBSITE CONTENT AND INTELLECTUAL PROPERTY
Content on this website, including our name, logo, text, photographs, graphics, product descriptions, design, and layout, belongs to Audrey & Co. or is used with permission from our content providers.
You may use the website for personal shopping purposes. You may not copy, reproduce, publish, modify, distribute, sell, or commercially use our content without written permission from Audrey & Co. or the appropriate rights holder.
CUSTOMER REVIEWS AND CONTENT
If you submit a review, photograph, comment, suggestion, or other content, you confirm that:
• The content is based on your genuine experience
• The information is accurate and not misleading
• You have permission to submit the content
• The content does not violate another person’s rights
• The content does not contain unlawful, abusive, or harmful material
You retain ownership of your content. By submitting it, you give Audrey & Co. permission to display, reproduce, and use it for operating and promoting our store, subject to applicable privacy and consumer protection laws.
We may remove content that contains spam, private information, unlawful material, threats, harassment, or intellectual property violations. We will not remove a review solely because it contains an honest negative opinion.
PROHIBITED USES
You must not use our website:
• For an unlawful, fraudulent, or unauthorized purpose
• To violate laws or regulations
• To infringe intellectual property or privacy rights
• To submit false or misleading information
• To transmit viruses, malware, or harmful code
• To collect personal information about others without permission
• To interfere with website security or operation
• To attempt unauthorized access to accounts or systems
• To place fraudulent orders or abuse promotions
• To impersonate another person or business
• To harass, threaten, or discriminate against another person
We may suspend or terminate access when these conditions are violated.
THIRD PARTY SERVICES AND LINKS
Our website may provide access to services, applications, payment providers, or websites operated by other companies.
We do not control third party websites and are not responsible for their content, availability, security, or privacy practices.
Your use of a third party service may be subject to separate terms and privacy policies. Please review those terms before using the service or providing personal information.
PRIVACY
Our collection and use of personal information are described in our Privacy Policy:
audreyandcomanhattan.com/policies/privacy-policy
ERRORS AND OMISSIONS
Occasionally, our website may contain typographical errors, inaccurate information, or omissions concerning product descriptions, prices, promotions, availability, shipping, or other details.
We may correct these errors and update information when discovered. If an error materially affects an order you have already placed, we will contact you and provide an appropriate option.
DISCLAIMER OF WARRANTIES
We make reasonable efforts to keep our website accurate, secure, and available.
To the maximum extent permitted by applicable law, the website is provided on an as available basis. We do not guarantee that access will always be uninterrupted, completely secure, or free from technical errors.
This section does not limit our published product promises, our 30 Day Money Back Guarantee, or any warranty or consumer right that cannot legally be excluded.
LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Audrey & Co. and its service providers will not be responsible for indirect, incidental, special, punitive, or consequential losses resulting from your use of the website or purchase of products.
Where liability cannot be excluded, our total liability will be limited to the amount paid for the product giving rise to the claim, unless applicable law requires a different remedy.
Some states do not permit certain warranty exclusions or limitations of liability. In those states, some of these limitations may not apply to you.
INDEMNIFICATION
To the extent permitted by applicable law, you agree to protect and reimburse Audrey & Co. against reasonable claims, losses, or expenses resulting from your unlawful use of the website, your material breach of these Terms of Service, or your violation of another person’s rights.
EVENTS OUTSIDE OUR CONTROL
We are not responsible for a delay or failure caused by events outside our reasonable control, including severe weather, natural disasters, carrier disruptions, customs delays, labor disputes, government actions, internet outages, or failures affecting service providers.
This section does not remove any right to cancellation, refund, or another remedy provided by applicable law.
SEVERABILITY
If any part of these Terms of Service is found to be unlawful or unenforceable, that part will be limited or removed only to the extent necessary. The remaining terms will continue to apply.
NO WAIVER
If we do not immediately enforce a provision of these Terms of Service, this does not mean that we waive the right to enforce it later.
ENTIRE AGREEMENT
These Terms of Service, together with our Privacy Policy, Shipping Policy, Return and Refund Policy, and other policies displayed on our website, form the agreement between you and Audrey & Co. concerning your use of our store.
GOVERNING LAW
These Terms of Service are governed by the laws of:
The United States of America
This provision does not remove any mandatory consumer rights that apply where you live.
CHANGES TO THESE TERMS
We may update these Terms of Service to reflect changes in our business, services, technology, or legal obligations.
Updated terms will be posted on this page with a revised date. Changes apply from the date they are published unless stated otherwise.
CONTACT US
For questions about these Terms of Service, contact:
Audrey & Co.
Operated by: Giovaloro commerce
Email: info@audreyandcomanhattan.com
Website: www.audreyandcomanhattan.com